Frequently Asked Questions
Find out more about photo upload, releases and Photographer account handling.
Getting Started
- What's a property release and how do I upload one?
- What’s the difference between a ‘Printed Publication’ and a ‘Printed Advertisement’?
- What’s the difference between ‘On-demand Video’ and ‘TV Broadcasts & Film’?
- What do you mean by ‘Full Resolution’?
- How to Sign Up
- How to get started
Building Your Profile
- What are the technical requirements for photos accepted to EyeEm Market?
- How can I get my photos seen?
- How do I increase my chances of selling?
- How do I manage my photos?
- How are photos priced?
- How do I change my cover photo?
#UpForCollab
- Which images will be selected for the #UpForCollab collection?
- After uploading my image, how long will it take for my #UpForCollab image to become available for brands to license on EyeEm Market?
- After uploading my image, how long will it take for my images to be added to the #UpForCollab image collection?
- How can I get hired or commissioned by brands through the #UpForCollab project?
Managing Your Account
- EyeEm Scheduled Maintenance, February 27th 2021, 8:00-12:00 GMT+1
- What percentage do I get from my image license sales via EyeEm Market?
- What is meant by Payout Level?
- How can I see which Payout Level I am in?
- Can my Payout Level change between now and when the new terms of service are in effect?
- What is License Revenue Share?