Here are some questions that will help us figure out what's going on:
- Please make sure you are signing in as a contributor and not a buyer.
- Does the email address you are attempting to sign in with match the one linked to your EyeEm account?
- Are your login credentials/password spelled correctly?
- Do you have this issue when using your browser in incognito mode?
- If you have requested a password reset link, please give it a few minutes to arrive, and check your spam/junk folder.
If you haven’t received an email from us with a link to reset your password, please reach out to us at firstname.lastname@example.org and we’ll provide you with that link manually.