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  2. FAQ Image Buyers

FAQ Image Buyers

Learn more about content licensing and Business account handling.

EyeEm Tools & Platform

  • Where do I see how many images I have available in my account?
  • Where do I see the images I have purchased?
  • Where do I find information about Custom Photo Productions?
  • I don’t get enough search results, what can I do?
  • What is a Lightbox?
  • Can I download all images at once from a Lightbox?
See all 14 articles

Managing your account

  • How can I change my email address?
  • Where do I find the invoice?
  • What do I do if I can’t log in?
  • How can I invite a colleague?
  • Can everyone with an account buy images?
  • Who can I contact if I have questions?
See all 9 articles

Licensing images

  • What type of payment options do you offer?
  • Can I download an image in full size without a watermark e.g. for design layout purposes?
  • What is an Editorial License?
  • I purchased an image by accident. Can I give it back?
  • Do I need a model or property release to use an image I have purchased?
  • Do I need to credit EyeEm or the photographer if I use an image?
See all 18 articles

#UpForCollab

  • How can I support the #UpForCollab project? 
  • How do I license an image from the #UpForCollab image collection? 
  • How can I commission or hire a photographer that is #UpForCollab on EyeEm? 
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