Managing Your Account
Learn more about copyright, payments or how to close your account.
- Why are my payouts failing?
- Having trouble logging in?
- When will my image be reviewed?
- When will I get my earnings?
- Why do I get limited results on a search of my name on EyeEm? Why aren’t all my photos visible to a potential viewer?
- Can I use something other than PayPal?
- How do I connect my PayPal account to EyeEm?
- What percentage do I get from my image license sales via EyeEm Market?
- What is meant by Payout Level?
- How can I see which Payout Level I am in?
- Can my Payout Level change between now and when the new terms of service are in effect?
- What is License Revenue Share?
- How can I increase my License Revenue Share?
- How will my License Revenue share be reassessed and how often?
- Is my revenue share affected if my image license sales are ‘standard’ or ‘extended’ licenses?
- What percentage do I get from my image license sales on EyeEm’s third party distribution partner sites (e.g. Getty)?
- Why are the Terms of Services for Photographers being updated in February 2021?
- Where can I read the new Terms of Service For Photographers that will come into effect in February 2021?
- My photo has been added to the new Essential collection! What does that mean?
- My photo has been added to the new Premium collection! What does that mean?
- How can I tell if a photo is in the Premium or Essential collection?
- Are photos in the Essential and Premium collection also selected for Partner?
- Wichtige Sicherheitsinformationen für Ihr EyeEm-Konto
- Important Security Information for Your EyeEm Account
- I’ve sold a photo. Now what?
- Do you have watermarks on EyeEm Market?
- Why haven’t I received my earnings?
- What currency will I receive my payout in?
- How can I remove my photos or close my account?
- Copyright Issues